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AnchorizeWhite-label client onboarding platform

A white-label client onboarding and management platform that gives agencies intake forms, task tracking and client dashboards under their own brand.

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Agencies & service businessesWeb appClient portal

The challenge

Agencies were stitching onboarding together from forms, email threads, spreadsheets and support inboxes. Nothing was consistent between clients, and there was no single place to see where a new account stood.

Onboarding is where agencies win or lose trust. When the first two weeks feel disorganised, clients assume the work will be too. Anchorize had to standardise that experience without forcing every agency into the same rigid process, and it had to look like the agency's own product, not a third-party tool.

Our approach

  1. 1Modelled onboarding as a configurable flow rather than a fixed sequence, so each agency can define its own steps.
  2. 2Made white-labelling instant — an agency launches under its own brand with no technical setup.
  3. 3Built dedicated client dashboards so end clients see progress without asking for status updates.
  4. 4Deployed on AWS with PostgreSQL for multi-tenant reliability.
  5. 5Separated tenant data at the query layer so one agency can never see another's clients.

What we built

Onboarding flow builder

Agencies assemble their own intake steps, forms and required documents, then reuse them as a repeatable template for every new client.

Branded workspaces

Logo, colours and domain configured per tenant, so clients experience the agency's brand rather than a generic SaaS shell.

Task and ticket tracking

Deliverables, owners and support requests live in one place, replacing email threads with a shared source of truth.

Client dashboards

End clients see live status, outstanding items and what happens next, which cuts status-update meetings out of the process.

Multi-tenant architecture

React and Node.js on AWS with PostgreSQL, built so new agencies are provisioned instantly and isolated by default.

The result

Anchorize gives agencies one branded platform for the whole client journey, replacing scattered tools and letting them deliver a consistent onboarding experience as they scale.

Every new client now follows the same tested path, which means less time spent coordinating and a first impression that matches the quality of the work being delivered.

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